Terms of Service (LYF)
General Terms and Conditions
“LYF – Lead Yourself First” Coaching Program
1. Scope, Provider
(1) These General Terms and Conditions (“Terms”) govern all agreements relating to participation in the 90-day coaching program “LYF – Lead Yourself First” (the “Program”) and the continuing app membership available afterward (the “Membership”), entered into between
Daniel Hauck, Friedhofstr. 21, 71577 Großerlach, Germany (“Provider”)
and the individuals who book the Program or the Membership through the website
(each, a “Participant”).
(2) These Terms apply to consumers (as defined in Section 13 of the German Civil Code, BGB) as well as to businesses (Section 14 BGB), unless stated otherwise below. If a company books participation for one or more of its executives or employees, that company is the contracting party; the individual participants are merely authorized users.
(3) These Terms do not apply to the separately offered B2B service “Agentic Engineering,” which is governed by the separate “Agentic Engineering Terms and Conditions.”
(4) Any deviating, conflicting, or supplementary terms proposed by the Participant are rejected and do not become part of the agreement unless the Provider expressly agrees to them in writing.
(5) The Program and Membership are available exclusively to individuals who have reached the age of majority and have full legal capacity. By completing an order, the Participant confirms that they are at least 18 years old.
2. Subject Matter of the Agreement
(1) The Program is a 90-day coaching offering for personal development, consisting of:
- an introductory conversation (“Onboarding Call”) to clarify the Participant’s individual goals for the 90 days,
- access to an app with four self-directed daily prompts/tasks (including gratitude, movement, journaling, and a rotating growth theme),
- background texts and reflection prompts in the app’s learning area covering the four program phases (Excavation, Confrontation, Integration, Embodiment),
- one monthly 1:1 coaching conversation for open, question-based reflection on the Participant’s goals,
- optional participation in weekly, voluntary group calls for exchange with other participants.
(2) In providing the Program, the Provider owes a service (coaching) within the meaning of a service agreement (Section 611 BGB) — not a specific result and not medical treatment. In particular, the Provider does not review, evaluate, or correct the content the Participant enters or completes in the app; completing the daily prompts is solely the Participant’s own responsibility.
(3) The Participant marks the completion status of the daily prompts (done/not done) in the app; the Provider can view this status. Journal entries and other free-form content are shared with the coach or the app’s AI feedback feature only if the Participant expressly opts to share them on a case-by-case basis. Further details are set out in the Privacy Policy.
(4) After completing the 90-day Program, the Participant may separately book an ongoing Membership, which includes continued use of the app and participation in the group calls described in paragraph 1 (see Section 6). The Membership can also be booked independently, without prior participation in the Program.
3. Formation of the Agreement
(1) The presentation of services on the website does not constitute a binding offer by the Provider, but an invitation for the Participant to submit an offer.
(2) By completing the order process on the website and clicking the “[place order subject to payment / book now]” button, the Participant submits a binding offer to enter into the agreement.
(3) The agreement is formed when the Provider sends a confirmation email or activates the booking link for the introductory call, whichever occurs first.
(4) The Provider retains the text of the agreement. The Participant confirms acceptance of these Terms by checking the corresponding box during the order process on the website.
4. Prices, Payment Terms
(1) The prices displayed on the website at the time of booking apply. The Provider reserves the right to change prices for future bookings at any time; agreements already concluded remain unaffected.
(2) The Program is offered at the price displayed during the order process on the website and is generally payable in full, in advance, as a one-time payment. The Provider may optionally offer installment payment for individual bookings through the payment provider; the specific installment terms will be displayed separately before the agreement is concluded.
(3) The Membership (Section 6) is offered at the price displayed during the order process on the website and is payable annually, in advance, for the applicable twelve-month period; this also applies after expiry of the initial term described in Section 6(2).
(4) The Provider may offer time-limited discount promotions (e.g., early-bird, referral, or returning-participant discounts). No Participant has a claim to equal treatment based on a discount granted to another participant.
(5) Payment is processed through the payment provider Stripe using the payment methods offered there. Stripe’s terms of use apply in addition.
All stated prices are final prices and include statutory value-added tax (VAT).
(6) If the Participant defaults on a payment, the Provider is entitled to charge statutory default interest (Section 288 BGB) and to recover reasonable dunning costs caused by the default. The Participant remains free to prove that the Provider incurred no loss, or a materially lower loss.
5. Program Start, Commencement of Services
(1) The 90-day Program begins, uniformly for all Participants booked in a given cohort, on a start date set by the Provider and communicated to the Participant prior to booking.
(2) After the agreement is formed, the Participant receives a booking link to independently select a time slot for the introductory call, as well as access to the app; both may occur before the official Program start date.
(3) If the Participant is a consumer and the booking link, the introductory call, or app access is provided within the withdrawal period described in Section 7, the Provider will only begin providing these before that period ends after the Participant has expressly consented, during the order process, that performance of the service may begin before the withdrawal period expires, and has acknowledged that, if they withdraw after that point, they owe compensation for the value of the service already provided (Section 7(4)).
6. Term, Termination
(1) The 90-day Program is concluded for a fixed term of 90 days from the start date specified in Section 5(1). Ordinary termination during this term is excluded; this does not affect the statutory right of withdrawal (Section 7) or the right to terminate for good cause.
(2) The Membership (Section 2(4)) does not automatically extend from the Program; it is booked separately and independently. It is concluded for an initial term of 12 months from its start date and is paid annually, in advance, in accordance with Section 4(3). Ordinary termination during this initial term is excluded; this does not affect the statutory right of withdrawal (Section 7) or the right to terminate for good cause.
(3) If the Membership is not terminated in due time before the initial term expires, it does not renew for a further fixed term but continues for an indefinite period; billing continues annually, in advance, at the most recently applicable price (Section 14(1)). After the initial term expires, the Participant may terminate the Membership at any time, with one month’s notice.
(4) If the Participant terminates after expiry of the initial term, within an annual period for which payment has already been made, the Provider will refund the pro-rata portion of the annual payment already made corresponding to the time after the termination takes effect.
(5) For consumers, the Provider maintains a cancellation button on the website in accordance with Section 312k BGB (the German statutory requirement for an easily accessible online cancellation feature for consumer subscription-type contracts), allowing the Membership to be canceled immediately and without any login barrier. Cancellation is confirmed to the Participant electronically without delay.
(6) The right of either party to terminate for good cause remains unaffected.
7. Right of Withdrawal for Consumers
Withdrawal Notice
Consumers have a statutory right of withdrawal as set out below:
Right of Withdrawal
You have the right to withdraw from this agreement within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the agreement was concluded.
To exercise your right of withdrawal, you must inform us
Daniel Hauck, Friedhofstr. 21, 71577 Großerlach, Germany, Email: dh@hauck.io
of your decision to withdraw from this agreement by a clear statement (e.g., a letter sent by post or an email). You may use the enclosed model withdrawal form, but it is not required.
To meet the withdrawal deadline, it is sufficient for you to send your notice of withdrawal before the withdrawal period expires.
Effects of Withdrawal
If you withdraw from this agreement, we will reimburse all payments we have received from you without undue delay, and in any event no later than fourteen days from the day on which we receive your notice of withdrawal. We will use the same means of payment you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged any fee for this reimbursement.
If you requested that the service begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of services already provided — as of the time you notify us of your withdrawal — compared to the full scope of services provided for under the agreement (compensation for value received).
End of Withdrawal Notice.
Model Withdrawal Form
(If you wish to withdraw from the agreement, please complete and return this form.)
To: Daniel Hauck, Friedhofstr. 21, 71577 Großerlach, Germany, Email: dh@hauck.io
I/we* hereby give notice that I/we* withdraw from the agreement entered into for participation in the “LYF – Lead Yourself First” Program / the Membership*
Ordered on: ______________ Received on: ______________
Name of consumer(s): ______________
Address of consumer(s): ______________
Signature of consumer(s) (only if this form is submitted on paper): ______________
Date: ______________
(*Delete as applicable)
8. Cooperation, Participant’s Own Responsibility
(1) The success of the Program depends significantly on the Participant’s active, self-directed participation. The Provider does not guarantee any particular outcome (such as achieving individually set goals).
(2) The Participant decides, on their own responsibility, how to carry out the daily prompts (e.g., the content of the gratitude practice, the type of movement, the content of journaling, or how the rotating growth theme is carried out). The Provider does not review, evaluate, or correct this content.
9. Health Notice, Scope, Right to Decline
(1) The Program is a coaching and self-reflection offering. It does not replace medical, psychotherapeutic, or psychiatric treatment, nor legal or tax advice.
(2) Participants with an acute mental health condition, currently experiencing a crisis, or undergoing ongoing psychotherapeutic treatment are asked to disclose this before booking, so it can be jointly assessed whether the Program is suitable for them.
(3) The Provider may decline an introductory call, or terminate the Program early for good cause after the agreement has been concluded, if it becomes apparent that the Participant’s needs exceed what a coaching offering can address; in such cases, the Provider will, where possible, refer the Participant to appropriate professional resources. Any amounts already paid that have not yet been used through services rendered will be refunded on a pro-rata basis.
10. Data Processing, Confidentiality
(1) The Provider processes the Participant’s personal data in connection with performing the agreement. Further details — in particular regarding the processing of app data, the optional sharing of journal entries with the coach or an AI-based feedback feature, and the involvement of data processors — are set out in the Privacy Policy at
(2) The Provider and the coaches acting on its behalf undertake to treat all personal information disclosed by the Participant in the course of coaching as confidential and not to disclose it to third parties, unless required by law, necessary for performance of the agreement, or expressly consented to by the Participant.
(3) The Provider is entitled to temporarily access a Participant’s account for support, maintenance, or troubleshooting purposes. This is done solely for these purposes and in compliance with applicable data protection law.
(4) After the Program or Membership ends, app access and the Participant’s data stored there will be deleted 30 days after the agreement ends, unless statutory retention obligations require otherwise.
11. Liability
(1) The Provider is liable without limitation for intent and gross negligence, and in accordance with the German Product Liability Act.
(2) For ordinary negligence, the Provider is liable only for breach of a material contractual obligation (an obligation essential to the proper performance of the agreement and on whose observance the Participant may reasonably rely). In such cases, liability is limited to the foreseeable damage typical for this type of agreement.
(3) The above limitations of liability do not apply to injury to life, body, or health.
(4) The Provider is not liable for harm resulting from activities the Participant selects and carries out on their own responsibility (e.g., movement or activities chosen as part of the rotating growth theme); the Participant is responsible for assessing their own physical and personal circumstances.
12. Governing Law, Jurisdiction
(1) These Terms and all agreements based on them are governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
(2) If the Participant is a consumer habitually resident in another member state of the European Union, this choice of law does not deprive the Participant of the protection of any mandatory consumer-protection provisions of that state, to the extent the Provider directs its activities to that state.
(3) If the Participant is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising out of or in connection with this agreement is the Provider’s place of business.
13. Dispute Resolution
The Provider is not willing and not obligated to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) within the meaning of the German Consumer Dispute Resolution Act (VSBG).
14. Amendments to These Terms
(1) The Provider may amend these Terms, including with effect for ongoing Memberships (Section 2(4), Section 6), to the extent necessary to reflect changes in law or case law, or for technical reasons. The prices of existing Memberships always remain unaffected by any such amendment.
(2) Amendments will be communicated to the Participant at least six weeks before they take effect, in text form (e.g., by email). If the Participant does not object within four weeks of receiving the notice, the amendments are deemed accepted. The Provider will separately inform the Participant, in the notice, of their right to object and the consequences of not objecting.
(3) If the Participant objects in due form and time, the previous Terms continue to apply. In this case, the Provider may terminate the Membership with 30 days’ notice if continuing the agreement under the previous terms is unreasonable for the Provider.
15. Final Provisions
Should any individual provision of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected.
Last updated: 08/2026